Shipping Policies
DELAYED DELIVERY:
What to Expect:
Processing Time: Orders placed during the specified period may experience processing delays.
Extended Processing Period: Please be aware that it may take up to 7 business days to process and dispatch your order.
Communication: You will receive regular updates on the status of your order via email. Additionally, you can track your order through our website.
Order Processing:
Physicians Formula is closed on weekends and major holidays. Most orders take up to 3 business days to process. All orders received on Friday, Saturday and Sunday will begin processing the following Monday. Please note, business days do not include weekends or holidays. During promotional or holiday periods, orders may take a bit longer to process. Disclaimer: For your protection some transactions may be subject to an additional verification process prior to shipment being released.
Shipping Delivery Times
| Delivery Method | Delivery Time (Not including processing time) |
|---|---|
| Standard U.S. Standard Canada | 5-7 Business Days 2 Weeks |
*Note: Orders outside the Continental U.S. such as Hawaii, Alaska, APO/FPO may take longer based on address.
Standard Shipping:
We offer free standard shipping on U.S. orders over $25. For orders with standard shipping, please allow 5-10 business days for standard shipping.
Free Shipping Promotion:
During shipping promotions, sub-totals must meet qualifying dollar value before taxes and shipping costs. Physicians Formula gladly offers shipping to Canada, but unfortunately, orders shipping to Canada are not eligible for shipping promotions.
Attention:
PLEASE NOTE THAT ORDERS PLACED DURING A SALE MAY TAKE UP TO 5 DAYS TO PROCESS IN OUR WAREHOUSE DUE TO HIGH VOLUME.
Shipping Confirmation:
A shipping confirmation with your tracking number will be sent to the email address provided at the time the order is shipped. Please track your shipment as Physicians Formula is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from carriers, ground transportation strikes, delays, or missing/lost packages.
Shipping to Canada:
All standard shipping rules apply to Canada orders. Canadian orders do not qualify for free shipping. All prices on our website are in US dollars. Your credit card company will bill you with your local currency at the current exchange rate. The estimated time of delivery after an order has been shipped is 3 to 5 weeks.
Payment of any import taxes, customs duties and fees is the responsibility of the recipient. These fees are non-refundable and may be collected at the time of delivery. If a shipment is refused because of unexpected import fees, the cost of the original shipping and any return shipping charges will not be refunded. Physicians Formula has no control over these charges, nor can Physicians Formula predict what they may be.
Please note: We do not ship any nail polish or nail products to Canada.
International Shipping Policies:
Unfortunately, Physicians Formula does not currently ship internationally.